Introduction
M&T Bank, a cornerstone of financial services in Western New York, has recently announced that M&T Bank branches in Buffalo and Lockport are closing, sending ripples through the local communities. This decision, set to take effect on June 12, 2025, affects two specific locations: 1580 Hertel Avenue in Buffalo and 118 Walnut Street in Lockport. As a trusted institution headquartered in Buffalo, the news that M&T Bank branches in Buffalo and Lockport are closing has raised questions about the bank’s strategy, the impact on customers and employees, and the future of banking in these areas. This article dives deep into the reasons behind the closures, their implications, and what customers can expect moving forward.
Why Are M&T Bank Branches in Buffalo and Lockport Closing?
The decision to close M&T Bank branches in Buffalo and Lockport are closing aligns with broader trends in the banking industry. M&T Bank has stated that the closures are part of a strategic effort to adapt to evolving customer needs and banking habits. As digital banking continues to dominate, with more customers opting for online and mobile platforms, physical branches are being reevaluated. The announcement that M&T Bank branches in Buffalo and Lockport are closing reflects this shift, as the bank aims to optimize its branch network for efficiency.
The affected branches are located near other M&T Bank locations, which likely influenced the decision. For instance, the Buffalo branch at 1580 Hertel Avenue is roughly one mile from the Delaware Hertel branch, while the Lockport branch at 118 Walnut Street is less than two miles from the South Transit Road branch. The proximity of these alternative locations suggests that M&T Bank branches in Buffalo and Lockport are closing to consolidate operations and reduce redundancy.
Moreover, the banking landscape is changing rapidly. Customers are increasingly using digital tools for transactions, such as mobile check deposits and online bill payments, reducing the need for physical branches. The closure of M&T Bank branches in Buffalo and Lockport are closing is a response to this trend, as the bank seeks to balance its brick-and-mortar presence with a robust digital offering.
Impact on Customers
The news that M&T Bank branches in Buffalo and Lockport are closing has significant implications for customers who rely on these locations for their banking needs. For many, these branches are more than just financial hubs; they are community touchpoints where personal relationships with bankers are built. The closure of M&T Bank branches in Buffalo and Lockport are closing may disrupt these connections, particularly for customers who prefer in-person banking.
To mitigate the impact, M&T Bank has encouraged customers to visit nearby branches. Those affected by the Buffalo closure can use the Delaware Hertel branch, while Lockport customers can visit the South Transit Road branch. M&T Bank has assured customers that those with safe deposit boxes at the closing locations will receive detailed instructions on next steps. However, the transition may still pose challenges, especially for elderly customers or those with limited access to transportation.
The announcement that M&T Bank branches in Buffalo and Lockport are closing also raises questions about access to ATMs and other services. M&T Bank has a strong network of ATMs in Western New York, and customers can continue to use online banking platforms and mobile apps, which offer features like Zelle® and mobile check deposits. Still, the closure of M&T Bank branches in Buffalo and Lockport are closing underscores the importance of digital literacy in today’s banking environment.
Impact on Employees
One of the most reassuring aspects of the news that M&T Bank branches in Buffalo and Lockport are closing is the bank’s commitment to its employees. M&T Bank has stated that all affected employees will be offered positions at nearby branches or in other local bank operations. This approach reflects M&T Bank’s long-standing reputation as a community-focused employer in Western New York.
The decision to reassign rather than lay off staff mitigates the economic impact of the closures. For employees, however, the transition may involve adjusting to new roles or locations, which could present logistical challenges. The fact that M&T Bank branches in Buffalo and Lockport are closing without resulting in layoffs is a testament to the bank’s efforts to maintain its workforce stability.
Community Reactions to M&T Bank Branches in Buffalo and Lockport Are Closing
The announcement that M&T Bank branches in Buffalo and Lockport are closing has sparked varied reactions in the affected communities. In Buffalo, the Hertel Avenue branch is located in a vibrant commercial district, and its closure may affect local businesses that rely on nearby banking services. Similarly, the Walnut Street branch in Lockport is a fixture in the city’s downtown area, and its closure could impact foot traffic and economic activity.
Local leaders and community members have expressed concern about the closures, particularly in Lockport, where the branch is seen as a historic part of the city’s fabric. The news that M&T Bank branches in Buffalo and Lockport are closing has prompted discussions about the future of downtown areas and the role of banks in supporting local economies. Some residents are calling for M&T Bank to invest in community initiatives to offset the impact of the closures.
M&T Bank’s Broader Strategy
The closure of M&T Bank branches in Buffalo and Lockport are closing is part of a larger strategy to streamline operations while maintaining a strong presence in Western New York. M&T Bank, headquartered in Buffalo, operates over 950 branches across 12 states and Washington, D.C. The bank has a history of strategic acquisitions, such as the purchase of 29 Chase Manhattan Bank branches in 1999 and People’s United Bank in 2022, which have expanded its footprint.
However, the banking industry is undergoing a transformation, with many institutions reducing their physical branch networks in favor of digital investments. The decision that M&T Bank branches in Buffalo and Lockport are closing aligns with this trend, as the bank seeks to balance its physical and digital offerings. M&T Bank’s partnership with the Buffalo Bills, including its role as a founding partner of the new Highmark Stadium, demonstrates its commitment to the region despite the branch closures.
What Customers Can Do
For customers affected by the news that M&T Bank branches in Buffalo and Lockport are closing, there are several steps to ensure a smooth transition:
- Visit Nearby Branches: Customers can use the Delaware Hertel branch in Buffalo or the South Transit Road branch in Lockport for in-person banking.
- Leverage Digital Tools: M&T Bank’s online banking platform and mobile app offer a wide range of services, from bill payments to account management.
- Contact Customer Service: For questions about safe deposit boxes or account transitions, customers can reach out to M&T Bank’s customer service team.
- Stay Informed: Keep an eye on communications from M&T Bank for updates on the closure process and alternative banking options.
The closure of M&T Bank branches in Buffalo and Lockport are closing may be inconvenient, but the bank’s extensive network and digital tools provide viable alternatives for most customers.
The Future of Banking in Western New York
The announcement that M&T Bank branches in Buffalo and Lockport are closing raises broader questions about the future of banking in Western New York. As digital banking continues to grow, physical branches may become less central to the banking experience. However, for communities like Buffalo and Lockport, where M&T Bank has deep roots, the loss of physical branches can feel like a step backward.
M&T Bank’s investment in digital infrastructure, such as its mobile app and online banking platform, suggests that the bank is preparing for a future where convenience and accessibility are paramount. At the same time, the closure of M&T Bank branches in Buffalo and Lockport are closing highlights the need for banks to maintain a balance between digital innovation and community presence.
Conclusion
The news that M&T Bank branches in Buffalo and Lockport are closing marks a significant moment for Western New York’s banking landscape. While the closures reflect industry-wide shifts toward digital banking and operational efficiency, they also pose challenges for customers and communities. M&T Bank’s commitment to reassigning employees and directing customers to nearby branches demonstrates its effort to minimize disruption. As the bank continues to evolve, its focus on digital tools and community partnerships, such as with the Buffalo Bills, underscores its long-term commitment to the region. For now, customers affected by the closure of M&T Bank branches in Buffalo and Lockport are closing should explore alternative banking options and stay informed about the transition process.
FAQs
Why are M&T Bank branches in Buffalo and Lockport closing?
M&T Bank branches in Buffalo and Lockport are closing as part of a strategic review to optimize the bank’s branch network in response to changing customer needs and the rise of digital banking.
When will the M&T Bank branches in Buffalo and Lockport close?
The branches at 1580 Hertel Avenue in Buffalo and 118 Walnut Street in Lockport will close on June 12, 2025.
What happens to employees at the closing branches?
M&T Bank has committed to offering all affected employees positions at nearby branches or in other local bank operations.
Where can customers go after the M&T Bank branches in Buffalo and Lockport are closing?
Customers in Buffalo can visit the Delaware Hertel branch, approximately one mile away, while Lockport customers can use the South Transit Road branch, less than two miles away.
Will safe deposit box services be affected?
Customers with safe deposit boxes at the closing branches will receive additional information from M&T Bank regarding next steps.
How can customers access M&T Bank services after the closures?
Customers can use M&T Bank’s online banking platform, mobile app, or visit nearby branches and ATMs to continue their banking services.